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I came in with a bigger box that had another box inside of it which contained shoes. Only one end of the larger box was missing clear tape from where I opened it. The lady told me that since it was a prepaid return they appreciated if all ends had been taped prior to me coming in. Obviously I didn't know that so I told her if I had tape at home I would've done that. Then she proceeded to tell me they sold the tape there but that she would do it this time. Thank you so much for really saving me buying a whole roll of clear tape I'd hate for UPS to loose money by her helping me.