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Original Post

We visited the location in Tinley Park, Il. It took forever to get drinks. Our order came wrong and the server just walked away. We kept looking for our server but couldn't find her. She told us the manager was going to take off the hot dog at the register. It took 15 minutes to check out because no one knew what they were doing! The manager stayed in the kitchen just walking around and never came out to check on customers. This was not our first time there although it will be our last. You need to check the management at that store because its not being run properly.

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