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Original Post

Hello- I am disappointed - I just went into the Novato, CA location - and I had a gift card in the amount of $2.36 . I went there asked for this to be redeemed as cash - because the balance is less than $9.99 . They refused to redeem my gift card for cash. Under California Law- California Civil Code Section 1749.5 - it states that all store issued gift cards shall be redeemable for cash if under the amount of $9.99. Your office is closed right now - so I left a message for your customer line - I hope you guys return my phone call back and tell your team members that they cannot refuse to give cash for my gift card as that is violating California Law - I hope to hear from you guys - unless this turns into a legal issue.

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