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Original Post
Kmart Knoxville,Tn First off when we showed up for our 4:00 appointment @ 3:45 the photographer was finishing up a photo shoot. So at 4:15 she looks at me and says oh are you here for an appointment and we say yes and she says it will be just a few min. so we said thats fine. FINALLY at 5:10 we get to go in for our turn. She reminds us that she was suppose to close at 5:00 but she will go ahead and do our pics. (First off I cant help how long you took on the shoot before us!) Well this is our first family pics and my kids are 19 &15 so I was excited. Well not so much now. The lady took 10 pics of my family none are cropped right all off center and the two back drops she used were white! no color change same poses and cropping was horrible! (the people before us had 54 pics to choose from) so I just purchase the CD and just a few sheets for me personally just so I have them. I was so happy to leave there. Now here is the kicker now...I pick up my cd (two weeks later) get home and guess what?? ITS BLANK!! so I pay $75 to wait two weeks to get a blank CD! so I call customer service only for them to tell me they will send me a new one and that they check all disc before they are mailed out. NOT THIS TIME! ok so now I got my CD that is suppose to have all these neat features for my $75 well NOT!! only features there are is changing them to black & white or sepia! IM ONE PISSED LADY RIGHT NOW and they are closed till Monday!