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Original Post
I paid $69 for delivery on a washer. I was not told that I would have to do half the work involved with this machine that weights over 200 lbs. Because of a tight corner on my stairs it had to be lifted manually down the stairs.
I also helped install it, when it was almost complete the delivery guy asked if the the drain hose was in the washer. I said no. We had to contact the store.
It was confirmed that I needed to buy the intake hoses for the water (which I had) but it should have came with the drain hose.
I was told that I would have to come to the store and pick it up. The store is 19 miles away. I told her that I lived a ways away. She replied "yes I see that". She said it would take another delivery fee because their deliveries are done by a 3rd party and that it would be waiting at the desk for my arrival.
This is ridiculous.