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Original Post

I placed an order through Shop Runner on Auto Zone on Tues, 2/6. What I placed the order, all my items showed in stock for home delivery & will ship within 2 business days. It is not Fri 2/8 & when I called customer service, they said a couple of my items were backordered and when they receive them they will ship my order. I needed my parts yesterday! I also called their CS Wed & was told the order should ship out Thursday morning...they do not know what they are doing & after having many problem-free orders through Shop Runner this really leaves a sour taste that they would align with a company that gives such poor CS to it's customers.

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