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For more than a week I have been trying to simply send my brother and his wife an egiftcard. This I have done before, several times. The problem is not with my bank or my creditcard, but with the totally incompetent beyond belief people working for you over here. Their english is hilarious, their attitude is beyond description. I must be the most patient Marriott customer on the planet to have gone to the effort to tell you you have a problem over here.

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