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I had a terrible experience last week at Marriott Town Suites in Arlington Texas. We just drove 700 miles in 12 hrs and when we arrived, we were informed that the Hotel was overbooked and our two bedroom suit was given away. My blood pressure went sky high, I am a 100% Disabled Vietnam Veteran and cannot endure much stress. We had to wait for an h o it and they found a Residence Inn about 21 miles away. What could we do but accept. When we arrived they charged our credit card for $750.00 for a 3 day stay. The Town Suits did offer to pay for one night, which was thankful. The Director offered us 15,000 pointed to receive another room in San Antonio which was our next stop.When we arrived, we were informed that they did not have air h Keith to grants US the one night stay because the points wereonlyforspecific rooms and they could not override the rule. We arrived around 4pm and our reservation room was not 're a st. After25 minute wait, it was 're a st. Boy were Erin for a surprise. There was baby puke on the couch, no towels, Kleenex, my wife had to clean the whole my c hen. Enough said. Not very happy with t h MARRIOTT facilities and customer service. Stay away from Texas.