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Original Post
I called on the 18th of July about a dryer.they told me someone would call me from A&EFactory service in two business days, no one did, I called but they said they didn't have a record of us calling. I went thru the whole process again two more times, each time telling me it would be jULY 25TH. Nobody called or came & we stayed home all day. Now they are telling us it will be another week, Aug. 1st. What use is the extended coverage if we keep getting the run around....is this so we will give up & take care of it ourselves....Very disappointed In the whole process.....Better Business Bureau maybe??We tried to find out who they were sending so we could advise them when we would be home....they refused to tell us.