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in 12/2013 my husband bought me a Iphone 5S with 2 years contract with AT & T. I also had an IPAD bundle. Since we bought the phone from Best Buy the local store in San Gabriel was not interested to help us at all in regarding to billing and technical questions. The rep there was only interested in selling us more service for TV so he could earn commission. Finally I called 1-800-331-0500 and talked to your customer service rep Mr. George Murphy on 1/6/2014., He was patient, courteous, and most efficient in resolving several key issues with my phone, also answered all my questions regarding billing in detail. If not for his good service I would have moved my service to another carrier since still under 14 days trial.

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