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Original Post

Today i went to Joann's looking for a certain item in scrap booking. I could not find it and asked 2 employees if they knew if they had it. Their response" No" The last employee doing mark downs in the scrapbook section ,i asked if she knew if they had my item ,her response i never work in this dept.REALLY!I know things get marked down and discontinued but would it really have been so hard for them to walk over and help me look. The store was not busy one cashier and 3 people working the floor. I could have understood if it was busy.So i left and went to the competition who helped me look and find what i needed. They have a new customer now,enough said.

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