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I normally do not complain but the experience I had at Arby's today drew the line. First, I was rushed to order and never got to finish ordering. Then, I asked for a specific drink and and was told straight out that they didn't carry it when it was right on the sign next to the menu board. I also specically told the crew member that I wanted a roast beef and swiss with the dipping sauce and received just a roast beef and cheddar. I ordered a 12 piece of bites and received only six, and the part that pissed me off the most was that I drove over 20 minutes to this Arby's in Cortland just to get a crappy order and pay almost $16.00 for the three things I received. Now does that sound right? I will definitely never give this Arby's my service again. They ripped me off and the customer service was rediculous. I have never been so disgusted.

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