Report Abuse

Report abuse on a JC Penney Customer Service Post

If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.

Original Post

I was at the Lanham MD JCP. Picked up a blouse for $20 and a pair of earrings for $5 I went to the cashier to use my $10 off of $25 coupon. The cashier rudely said that the coupon doesn't work (with no reason). I asked her why, she said my purchase total before taxes is $24.99 and asked how come. I verified with the sales clerk before that the blouse was not on sale, she told me that whatever price on the ticket that's what is the price. The cashier called a manager who also rudely told me "Maam whatever price it rings up for, that's the price. I said "it should be what is on the ticket" she said I just cannot change it. I left the items and walked out. Will never go back there again. I am a gold card member, I plan to cancel my card. JCP need to get rid of them animals who work there.

Your Info