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Dear JCP, A year or so ago, I bought a complete set of Chris Madden Corvelle Dishes & Serverware. An act of nature destroyed some of the dishes. No big deal, or so I thought....I can just re-order from JCP. No way! JCP decided to no longer carry these beautiful set of dishes. I searched on-line everywhere. I even contacted Chris Madden directly. There is nothing they can do, because basically JCP owns the rights to that line. No one at JCP seems to even be able to point me in any sort of helpful direction. I absolutley LOVE these dishes. Just another poor example of the mess JCP has made of what once used to be a great store. I don't like anything about the "New Look" It is garbage. It feels like there is no structure at all. It feels like someone just threw stuff everywhere, it feels small & cluttered. More like a badly organized flea-market. I am most angry about no one's ability to help me find the replacements I need. Stop worrying so much about new logo's & re-vamping & perhaps one day, you can re-gain the respect of former loyal customers. I will NEVER step foot in your flea market again! Sincerely, a very disgruntled ex customer

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