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I purchased a diamond ring at JC Penny in 2012 and it had to be sized. When I got it back and wore it for a month it broke where it had been sized. I took it back and they sent it off to be repaired and was told it was going to cost me $71.00 to fix since I couldn't find my receipt. I found my receipt later and they sent the ring back to have it repaired and was suppose to be back Jan.31 2013 I have been by the store twice now and they tell me that they'll call me when it's ready. It is now the middle of May 2013 and I still have no ring.

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