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After not shopping the store for many years, we decided to go aboug 6 mos.ago and our experience was wonderful! We found such great sales, good quality clothing and not items that would shrink up after you washed them. Sales staff we delt with were all very helpful. We even opened a charge account and are loving the JCP rewards program! My only complaint, is the Online Ordering where it seems so much is out of stock. It would be great, to take off the items that are no longer available rather than sitting down spending so much time finding things you like only to find out they are no longer available. If you don't have it, it should not be listed. I do wish shipping time was shorter as well. Seems it takes a long time to receive items when you have them shipped to your home after ordering but all and all, I truly love this store and always look forward to going back and shopping.

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