Report Abuse
Report abuse on a Jack in the Box Customer Service Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
Store #03221 is completely incompetent! I ordered (drive-up) a cheese burger wanting no mayonnaise or pickle but asked if they would add lettuce, tomato and ketchup. No problem. I get the burger it is just bun meat and dry piece of cheese. I park, walk in and ask for it to be as per my order. Original drive up person says ok. Go back to my car and it is exactly the same again! Go back into the store ask for manager and ask for it to be done correctly. I get it, open it, and there is no ketchup and they added pickle. I ask again for it to be done correctly! By now I am running late and take the burger for the last time. Guess what? They added pickle again and the tomato was about the size of a quarter! Cheese dry again. You guys at store #03221 are the WORST!!! I will drive the extra mile or so and go to IN-N-OUT... FOREVER!