IRS Office Customer Service

IRS Office Customer Service Phone Number

Phone Number:1 (800) 829-1040

Shortcut: N/A - Edit

Average Customer Rating

Score 1.3
Website: IRS Office Website

IRS Office Customer Service Hours

N/A - Edit

Reviews For IRS Office Customer Service (44)


I have not been able to get my direct despoit and I have called every number and the automated system always says the same thing it does not help with phone service omg I'm getting mad have a newborn to support like really

-by (Apr. 7, 2015)


I call and always say call back next busness and then it says there ain't nobody I can talk to try back another wth I mailed in a return on Jan.29 and were on march 27 and still there ain't no info.what's going on and y can't I ever talk to a person not keep hearing a recording its really frustrated

-by (Mar. 27, 2015)

poor customer service

I'm on hold for an hour only to be disconnected. When I call the machine tells me that don't have anyone to talk yo me at this moment regarding issue I am calling for call back on another business day. They don't have a problem getting a hold of me but why can I get a hold of them.

-by (Mar. 23, 2015)

Where is my refund

The website states that most (electronic) will be processed within 21 days. However, I mailed mine on 2/4/15 and it was in review on 2/23/15 and to date no refund date is available. I used to always use electronic service until my information was used by someone other than myself. Why is there no option to speak with a live person?

-by (Mar. 17, 2015)

IRS Run Around

Filed electronically Feb 3. Son filed same on Feb 10. His return was within a week. Mine reads accepted 3 weeks, then under review for over a week. Cant get anyone live and from what I read they will only say "under review' if you do. They need an office that handles customers properly once returns are past the "21 days" they say you can call.

-by (Mar. 3, 2015)


Cannot get a live person on the phone!

-by (Feb. 19, 2015)

how can you talk to someone

Poor assistance right up there with vets getting appointment.

-by (Feb. 4, 2015)

IRS Phone #

What number and procedure are you people using that are actually getting through. I have tried to 1040 number and can't get anything.

-by (Feb. 2, 2015)

Waiting on 2 year refund

Customer service sucks I been on this dang blasted phone 2 hours keep transferring me to different ppl I guest they keep transferring me until it's closing time then they can say we're unable to answer ur call we are closed for the day, but I bet each worker their getting their taxes done fast and getting their refunds fast. I kno it's more than one person working for them I'm that darn building

-by (Jan. 22, 2015)

Customer service

IRS owe me 1400 and I still haven't received it but when I had to pay them from working 2 jobs and not enough taxes were taken out they didn't wait in their money I had to pay them right away I've been waiting a year on my money and been on hold today for more than 45 minutes

-by (Jan. 22, 2015)


I have been waiting on line for 5 minutes no one has answered. I know there has to be more than one person working or answering phones

-by (Aug. 27, 2014)


when I called I got through right away. the IRS is easy to work with so is the DMV lol .I don't know what all you people are talking about.

-by (Aug. 5, 2014)

No Help

I have been trying to contact the IRS about a payment issue. Worst experience ever. Never talked to a rep. Only listened to recordings. Very frustrating.

-by (Jul. 28, 2014)

Lousey phone contact

Been on hold since 8am to get a person on line, You think a government that streches over 5000 miles from maine to Hawaii would have someone working.

-by (Jul. 10, 2014)

robbed by the us government

the irs service sucks just like the us government there both crooks and world bullies

-by (Mar. 5, 2014)

Customer Service??? There is none!

Can never get a live person on the phone!!!! Just ridiculous!

-by (Feb. 28, 2014)

Waiting on Refund...

The IRS has no live peopl you can talk to!! Totally sucks. I've called 10 numbers to no avail!!!

-by (Feb. 26, 2014)

Worst customer service

Rate IRS a zero!! Worst customer service I have ever experience in my life time. The IRS should not call it customer service, call it, we do not give a damn about you!!

-by (Feb. 18, 2014)


I can't get a live person no matter which topic I choose! I was told someone else used my sons SS# on taxes so mine was rejected. I need a live person to sort this out!!!

-by (Feb. 3, 2014)

Where are the forms ?

Rediculous, if you don't have a computer or a printer you are screwed . Here in Kalispell MT I can not find tax forms anywhere .Libraries , post offices . You must have an appointment to talk to the local office at all .What are you supposed to do without forms ? To print all the forms and instructions would be endless

-by (Jan. 23, 2014)