Five Below Customer Service

Five Below Customer Service Phone Number

Phone Number:1 (866) 935-8852

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Average Customer Rating

Score 1.8
Website: Five Below Website

Five Below Customer Service Hours

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Reviews For Five Below Customer Service (2)

Terrible customer service

Bought an item while shopping there that was apparently in the wrong place so when I checked out it was $2 more dollars than I thought. The manager then told me she would not sell it to me for that price, even though I showed her where I got it and the price was clearly what I had said. She said well it's in the wrong place so it's $5. So I said ok I just won't get it. She said well you can only have store credit! She became very very rude when I said no I just want my Money back. She eventually gave me my money back very very begrudgingly. Never been treated soooooo poorly in a store ever!

-by (Aug. 22, 2014)
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Lazy associate

I was shopping in your Allentown store on Airport Road.I basically ran in for tiki torches and did pick up a few more items.No customer service what so ever in that store.When I first entered into the store the associate didnot even acknowledge me except to excuse herself so she could get past me.I ibis he'd my shopping and proceeded to the register,the associate just rang my purchase without even really paying much attention to me,seemed to me that I was a bother to her and finished my sale by leaving my package in the bag holder for me to get on my own.She recognized that I had to pick up the Tiki torches and didn't bother to ask if I needed help.

-by (Jul. 5, 2013)
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