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Original Post

i recently purchased a PS VITA and 3 games which were in excess of 300.00.. as well as 15 $15.00 gift cards.. my son had an accident and th gift cards were not disctributed to his friends as a party favor.. they are all unused and i want to return the unused gift cards and return them on my credit card i used to buy them (same card).. the store is refusing to do so. I then suggested i can return the PS VITA to my card and use the gift cards i bought towards that purchase .. (by the way, both the PS VITA and gift cards were purchased on the same day- this is all yesterday). not only will the store not do that, I also called the disctrict manager and to no avail he has not returned my call. I think GAME STOP should stop and take a look at their customer rating a ! star) and react to what the public is saying. The lack of customer service from your company is horrible.

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