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Have no negative comments. Got the service for my son and my problems were solved. It worked perfect for him and no surprise charges at the end of the month. Fathe/son issues over cell phone bills ceased. My son has never complained about his cell phone or service although he has lost more cell phones than is humanly possible. The cost of replacing cell phones has been my real challenge. When I go in to pay my bill my customer agent always ask me "here to pay your bill or buy a replacement cell phone."

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