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I told the saleswoman I was moving across country and needed my sunglasses for the drive before I left in 17 days, and asked if it was possible. I was assured they would be ready in 7-10 days at the most. I called to inquire after 10 days and was told someone would get back to me. No one did. When I called to cancel the day before I left, they didn't explain the delay but suddenly decided they would be ready the next day and they could overnight them to me. Given their proven inability to follow through, I asked for full refund, instead.

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