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Original Post
They definitely don't give the IRS a bad name here! I had spoken to someone at the 1-800 number who had left a bad taste in my mouth so I had to see if I could talk to someone in person. They have a system if calling you by different numbers so that you dont wait so long. As long as you are prepared when you go there with your problem they are able to help you in a timely fashion, and they're friendly and professional.